Service User Forums & Peer Support
People who understand the experience of mental illness and have themselves been able to recover can make a real difference to a person’s confidence in the recovery process. Service user forums provide the opportunity to meet and socialise with people who have experienced mental health issues as well as a way of getting involved in what is happening in Mental Health Services.
Kent and Medway Service User Groups
Below we have listed local service user forums, please click on the area of Kent or Medway that you live in for further information.
Speakup (CIC): Formerly known as the East Kent User Forum. Hold service user forums across Thanet and also in Dover, Deal, Ashford and Folkestone. There are many ways that mental health service users (or former users) can become involved in the forums, please contact them for more information.
- Click here for their website.
- Email: maggie@speakupcic.co.uk
- Telephone: 01843 230726
- or join them on Facebook by clicking here.
Canterbury and District Mental Health Forum: Covers Canterbury, Coastal and the Faversham area.It aims to give a voice to users of mental health services, helping to shape mental health services and to educate the public in, and promote awareness of, mental health problems.
- Click here for their website.
- Website: Email: cadmhforum@btconnect.com
- Telephone: 01227 788211
Shepway Open Forum (SWOF): Gives the opportunity for people who have, or have had, mental health needs an opportunity to meet others, make friends and have a say in the way mental health services are delivered.
- Telephone: 01303 850856 or 07902804733
- Email: shepwayopenforum@gmail.com
Swale User Forum: Provide a range of forums and groups across the Sheerness and Sittingbourne area. The forums offer an opportunity to meet others and enable people to have a voice and a say in mental health services in Swale and East Kent.
- Click here for their website.
- Email: surf@rethink.org
- Telephone: 01795 473048
Mental Health Service User Engagment Project: The project is to provide opportunities for mental health service users, past and present, to share their views and experiences about mental health issues including mental health policy, strategy, and service provision.
- Click here for their website
- Email: tracey@cvsmedway.org.uk
- Telephone: 01634 812850
Reachout: Provide service user support and forums for people living in Tunbridge Wells, Tonbridge, Sevenoaks, Hawkhurst and Cranbrook. Reachout provides friendly and confidential peer support groups for people with mental health needs.
- Click here for their website.
- Email: reachoutco@mentalhealthtunwells.org.uk
- Telephone: 01892 676285
Platform: Provide service user forums and support in the Maidstone and Malling area. They provide the opportunity to socialise with other mental health service users and for people to get involved in the planning and development of mental health services.
- Click here for the website.
- Email: volunteers@vam-online.org.uk
- Telephone: 01622 677337
Dartford Gravesham and Swanley: The service user forums in Dartford Gravesend and Swanley are organised by Invicta Advocacy. As well as meeting peers there is also the opportunity to get involved with mental health services and to attend meetings.
- Click here for their website.
- Email: info@invicta-advocacy-network.org.uk
- Telephone: 01322 285234
BME Service User forum – Dartford, Gravesham and Swanley: The Sahara Forum is for members of the BME (Black and Ethnic Minority) Community in Dartford, Gravesham and Swanley who have used or are using mental health services. The Forum invites a range of speakers and are consulted on mental health service developments. For further details please contact the BME Advocate on 01322 285234
National and Online Service User Support
NSUN is the National Survivor User Network. It is an independent network of individuals and groups who have experience of mental health needs and/or are using mental health services. To find out more go to the NSUN website by clicking here.
The Mental Health Forum provides an online resource for people to discuss anything relating to mental health. There are many mental health discussions listed, such as depression and bipolar disorder, as well as issues such as housing and money. There is a wealth of useful information in the posts on the forum. For more information click here.
Rethink also have a good mental health forum, for more information click here.
If you have a suggestion to be added to this page, please get in touch with us by clicking here.





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