Have you ever complained about the service you have been provided from the NHS?

Maidstone and Mid-Kent Mind are working in partnership with Healthwatch Kent to look at the way the NHS Trusts in Kent handle complaints received from service users so that we can encourage them to share best practice and improve the way people feel.

Unfortunately complaints will always be a part of healthcare provision but it is so much better when people are kept involved in the process and made to feel that they are being taken seriously, so we would like to know how you feel.

Please complete a short survey at the following link and let us know how you feel. Your responses will be fed back as part of the report from Healthwatch Kent.

https://www.surveymonkey.co.uk/r/QKRN5HL