The Alzheimer’s Society – Kent and Medway, provide help, support and information to people with dementia, their carers and families.

The Alzheimer’s Society – Kent and Medway services include:

• Dementia Cafés: Dementia Cafés provide an opportunity to meet regularly and talk about living with dementia in an informal social environment. They provide opportunities for people with dementia, family members and carers to ask questions of professionals and learn from the experiences of others.
• Peer Support Groups: Peer Support groups are facilitated sessions and provide the opportunity for sharing experiences and learning from peers, in a safe, non-clinical environment. People with dementia can ask questions, receive information, express themselves and share their perceptions of living with dementia. Peer support groups are not intended for people with dementia and carers to attend together. A short assessment will take place before joining the group.
• Dementia Support Workers: Dementia Support Workers provide information, guidance and practical support to help people understand dementia, cope with day to day living with dementia and prepare for the future. The service also supports people to access other services. A Dementia Support Service is specific to each person’s needs and is decided in agreement with them. The service provides one to one support to people with dementia and carers and can be provided face to face, over the telephone or via written communication. We have two Dementia Support Workers in East Kent.
• Service User Review Panels: Service User Review Panels (SURPs) are small groups of up to 8 people with dementia who are involved in influencing issues beyond their own care. SURP members meet regularly for a limited period.

Address: Alzheimer’s Society, 3+4 Lemanis House, Stone Street, Lympne, Kent, CT21 4JN.

Telephone No’s: Local office: 01303 260674 or National Helpline: 0300 222 11 22

Email: [email protected]

To go to their website follow the link: www.alzheimers.org.uk

Aspirations Care provide support to clients with mental health problems, learning and physical disabilities, drug & alcohol abuse and dementia. Aspirations Care provide daytime respite for carers, benefits advice and support to access entitlement and can help with shopping and accessing local resources.

Address: Unit 9, Aylesham & District Community Workshop Trust, Ackholt Rd, Aylesham, Canterbury CT3 3AJ

Telephone: 01304 849 020 or email: [email protected]

To go to their website follow the link: www.aspirationscare.com

Hope (Kent) provide supported accommodation for homeless ex-offenders or those at risk of offending throughout Kent. Beyond Homelessness works in partnership with the Kent Probation Area of the National Probation Service.

Beyond Homelessness main aim and objective is to support and assist ex-offenders and those at risk of offending by the provision of a secure environment in which residents may acquire the skills needed for independent living.

To find out more go to the Beyond Homelessness website here: www.beyondhomelessness.org.uk or telephone: 01634 819649

Catch 22 supports care leavers with the transition from the care system to adulthood and independent living, including accessing suitable and secure accommodation. Kent 16+ operates a supported lodging scheme for young people whereby they can live within a family-type environment whilst acquiring the independent living skills and emotional resilience necessary to enable them to live independently. The carers within this scheme are approved and receive comprehensive training and on-going support and supervision from the dedicated supported accommodation officers within the service.

Catch 22 services is committed to ensuring young people have the best possible chance to succeed in life, with support including:

• a dedicated worker to help each young person achieve the things that are important them
• a plan to keep track of the important things (a Pathway Plan)
• assistance in accessing and sustaining college and university
• help with gaining employability skills
• help with finances
• volunteering opportunities
• help in having their opinions heard
• referring to other specialist teams or workers
• accessing their care files.

Catch 22 services are all over and Kent and Medway to search for your local service click here.

To go to their website follow the link: www.catch-22.org.uk

Centra Support provides support for people who experience mental illness, older people, domestic abuse, young people, homelessness and learning disabilities with their accommodation needs. Centra Support projects are accommodation based. Centra Support provide a person centred approach, supporting people to achieve their aspirations, working closely with other agencies. There are five mental health schemes in Centra Kent. Four are accommodation based, with self contained flats and communal areas.

The Horizons projects, Archer House and George Culmer Court, are jointly managed with KMPT. People have more intensive support needs around both housing and mental health and may remain in their accommodation for some years. Referrals need to have a diagnosis of a mental illness and to be already receiving support from a CMHT.

Chaucer House and Lower Northdown Avenue are funded to support people with low or medium needs. The aim is for people to be living independently in the community within two years.

There is also another scheme, Release Planning and Re-enablement. (0238 1848729). Centra Support work in partnership with Oxleas NHS Trust with clients in Kent prisons who experience mental health and/or substance misuse issues and who are homeless. Centra Support help identify accommodation and provide a floating support service for up to 3 months upon release from prison.

To find out more about this service go to their website: www.centragroup.org.uk

Addresses and contacts for Centra Support projects:

Archer House, Sittingbourne : 01795 439120 email: [email protected]

George Culmer Court, Margate: 01843 297168

Lower Northdown Avenue, Cliftonville: 01843 223131

Chaucer House, Canterbury: 01227 454631

The Citizens Advice Bureau aims to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives. They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

• Provides help and advice for financial, legal, benefits, housing problems
• Debt management
• Website provides links and detailed addresses for local offices and times of opening

Addresses (details on website):

1. 20 Church St. Folkestone, to see this location click here.
2. The Village Children’s Centre, to see this location click here.
3. New Romney Old School House, to see this location click here.

Telephone: 0844 4994118 or 01303 220709

For their local and national website see the links below:

www.shepwaycab.co.uk

www.adviceguide.org.uk

Community Learning Disability Teams work with adults who have a learning disabilities. They provide specialist health advice and support to people with learning disabilities, their carers, families and the wider healthcare community. As well as help with health appointments, day activities and respite care. They can help adults with a learning disability to understand more language and help speech by using symbols, photos and signs to teaching people to cook.

For their website follow the link: http://www.kentcht.nhs.uk/home/our-services/community-learning-disability-team-kent/

Disability Information Services Kent (DISK) provide a free and confidential information service to any disabled person, the elderly, carers and service providers from both the voluntary and statutory sectors.

• Provides a one-stop point of information to disabled people and their carers.
• Information is held on a wide range of topics and services.
• Can provide one-to-one help with benefit forms. An appointment is required for this service.
• disability, information, benefits, forms

Address: 7, Town Walk, Folkestone, CT20 2AD. To see the location of this service on a map click here.

Telephone: 01303-226464 or email at: [email protected]

Dover Community Mental Health Team (CMHT) provide services to adults people living in the community who are experiencing mental health problems.

Coleman House, Brookfield Avenue, Dover, CT16 2AH. To see the location of this service on a google map click here.

Telephone: 01304 216666, for their website click here or to find out more about Community Mental Health Teams click here.

• Referrals to the CMHTs are usually made directly through a GP
• The intake element of a CMHT acts as a single point of access for all referrals to mental health services that we provide.
• If you are referred to a team they will assess you, signpost and offer short-term treatment as close as possible to your home

www.kmpt.nhs.uk

Dover District Council provides a range of services for the residents and businesses of Dover. Find out about local activities, leisure centres, groups, clubs and housing advice.

White Cliffs Business Park, Dover CT16 3PJ. To see the location of this service on a google map click here.

Telephone: 01304 821199 or email [email protected]. To go to their web page click here, or go to the following link: http://www.dover.gov.uk

Find out about local activities, leisure centres, groups, clubs and housing advice.

Dover District Volunteer Centre helps people find a volunteering role which matches their skills, experience and circumstances.

The personal benefits of volunteering can range from:

• helping to meet people
• open your eyes to new opportunities
• develop and use new skills
• build up your confidence
• keep you active while unemployed
• help build your CV
• give you a good reference

Best of all, volunteering can:

• give you a feeling of satisfaction
• be very rewarding
• help to improve the lives of others within your community

Telephone: 01304367898 or email [email protected]. Opening Hours Monday to Friday 9.30am to 1pm

Address: 26 Victoria Rd, Deal. CT14 7BJ, click here to find this location on a google map. To go to their website follow the link: www.doverdistrictvolunteering.org.uk

East Kent Housing deliver the council housing services on behalf of Canterbury, Dover, Shepway and Thanet councils.

If you need to contact them please go through to the contact information on the website as it differs from council to council. Click on the link to get contact information: www.eastkenthousing.org.uk/about-us/contact-us/

Website: www.eastkenthousing.org.uk

East Kent Housing is responsible for:

• Managing improvements to tenants’ homes.
• Collecting rent and helping tenants who are having difficulty in paying.
• Making sure that tenants stick to their tenancy agreements.
• Involving and communicating with tenants including producing newsletters, leaflets and supporting community groups and activities.
• Working with the police, the council and other agencies to reduce anti-social behaviour
• Reletting empty properties, approving mutual exchanges and changes to tenancies.
• Running sheltered housing schemes and organising adaptations to the homes of tenants with disabilities

If you need another service please contact your local council housing office directly for more information on housing go to our Housing page on Live It Well

Folkestone & District Mind provides support, information and advice to anyone resident in Shepway area, who has experienced or is experiencing mental distress. Mind in Folkestone run a range of activities to support people who have mental health needs and their families and carers.

Activities include:

• Peer support sessions and therapeutic groups - 10am - 1.30pm
• Person centred planning and counselling
• Relaxation, music jamming and individual lessons - 1.30pm -3pm
• Opportunities to enjoy horse-riding, walks, outings, gym etc.
• Social activities with peer support group, visiting places of interest
• Wednesday Evening ‘drop-in’ sessions - 7pm -9pm
• Community Support Group in Hythe on Monday afternoons
• Mental health resource library

Folkestone & District Mind also have a Wellbeing Programme which includes therapeutic groups i.e. arts/crafts and music in addition to person centred planning, photography, gardening, clay workshops and yoga.

Telephone: 01303 250090 or email [email protected] or visit www.folkestonemind.org.uk

Postal address: 3 Mill Bay/24-26 Dover Rd, Folkestone, CT20 1JQ

Folkestone & District Mind is funded by Porchlight and Big Lottery Fund.

There is a network of Winter homeless shelters available in the Folkestone area. The location of the shelter varies please check the website for details of venues and how to access the shelters.

Telephone: 01303 210559 or email: [email protected]

wintershelter.org.uk

• To access us you must be homeless, 18+ and have a connection in Shepway.
• If you have a tenancy agreement you must return to this and seek support from other agencies.
• If you are homeless you will need to be referred by a partner agency and undertake the registration process which includes a risk assessment conducted by a Winter Shelter Project Worker, this can be achieved by visiting the Folkestone Rainbow Centre between 10.00 am and 1.00pm Monday-Friday.
• All referrals must be confirmed as having been received by 2pm. A risk assessment must be undertaken and confirmation of a place given, by a member of shelter staff, before you can be guaranteed a place.
• Please do not just turn up to the shelter – you will not gain entry. Please do not turn up at a venue before 7:30pm – if you have been referred you will have a bed.

Headway want to promote understanding of all aspects of brain injury and to provide information, support and services to people with a brain injury, their families and carers.
Headway aim to:

• To increase awareness of brain injury and its consequences
• To provide information and support for people with brain injuries, their relatives and carers and concerned professional people
• To promote improved approaches to brain injury screening, acute care, assessment, rehabilitation and social re-integration
• To assist people with brain injuries to return to community living, including access to appropriate accommodation, social outlets, and productive activity

Helpline 0808 8002244. You can see their website by following the link: www.headway.org.uk

Many parents need help, friendship, advice or support during those early years when their children are young. If you have at least one child under five then Home Start can help. Being a parent, wherever you live or whatever the situation, is not easy. Many parents feel exhausted and overwhelmed by the stresses of family life. It is even more difficult if family or friends are unable to offer you support and breathing space when you most need it. Some parents lose confidence in their ability to cope and most can remember days when they would have liked someone to turn to.

A Home-Start volunteer will visit you regularly (usually once a week for a couple of hours) in your home and offer support through difficult times for as long as it is helpful or needed. You decide with your volunteer when visits will happen and how you spend the time. Home-Start volunteers are parents too and may have been supported by Home-Start themselves in the past. You can choose whether or not to accept Home-Start support. A volunteer will only visit at the invitation of the family.

They:

• Provide support for parents
• Support and Friendship for families

Address: The Ark, Noah’s Ark Road, Dover. Kent. CT17 0DD. Click here to see this location on a google map.

Telephone: 01304242314, or email [email protected]. To go to their website follow the link: www.home-startdoverdistrict.org.uk

Homeless UK is an online resource providing advice and information on services, day centres and hostels. Find services or accommodation if you are having housing problems.

To go to the website click here, or go to the following link: www.homelessuk.org

To search for all services click here.

To search for accommodation click here.

Kent Adult Education provide a range of courses and information in Kent. There are short courses or longer more involved courses as well as free taster sessions - all designed for you to Keep Learning.

Why not take up a new hobby, rediscover an old hobby or just get active? Find a course to suit you at Kent Adult Education.

• Courses for adults for work, recreation and leisure
• Literacy and Numeracy help and support
• crafts, arts, education

Telephone: 0845 6065606 or email at: [email protected]

To go to their website follow the link: www.kentadulteducation.co.uk

Kent Association for the Blind (KAB) provide free, specialist support for children and adults, including those who have learning disabilities and those who are deafblind. This support enables people to be independent and to exercise choice and control over their lives. They are based all over Kent and Medway

KAB can provide:

• Rehabilitation
• Leisure and social support
• A Guide Communicator service providing one-to-one support for people with dual sensory impairment
• Intervenor Service
• Sight Support Service
• Digital Kent Talking Newspapers
• Transcription Service

To find out more about their work or to find your local service click here.

www.kab.org.uk

Kent Autistic Trust ensure that everyone with autism gets the right balance of support that they need to be as successful as possible in all areas of their life. Kent Autistic Trust provide opportunities that encourage people to grow, take risks and learn the skills they need. Kent Autistic Trust provide services for adults and young people:

• Adult: information, support and advice, support groups, multi-agency support, financial benefits, grants, entitlements applications
• Younger People: Carers support, multi-agency support for health, education etc. benefits, grants, entitlements applications

Head Office: 14 High Street Brompton, Gillingham, Kent ME7 5AE Telephone: 01634 405168 or email at: [email protected].

To their website by follow the link: www.kentautistic.com

The Landmark centre provides a variety of support for people with disabilities and young families.

They provide help to:

• Supports everyone within the local area, particularly those with disabilities and those with young families.
• Offer art, music, drama, IT, English and maths
• Provide work placement for volunteers

The Landmark centre, Deal and Walmer Community Association,Landmark Centre,129 High St, Deal.CT14 6BB, click here to see the location of this service on a google map.

The Live It Well Website has a range of information and advice all designed to support your mental health and wellbeing. Find out about the Six Ways to Wellbeing and what people in Kent are doing to support their wellbeing.

We have information on money and benefits, debt help and advice, mental health services and how to get help in Kent and Medway.

We have a unique database of local support and help that is available in your community.

We have listings for all of the NHS Talking therapy providers in Kent, so if you are struggling find out how you can refer yourself into services here.

• Gives advice and links to other services
• Local focus website, with links to social activities, physical health and things to do in Kent and Medway
• Hosts the Live It Library - mental health recovery stories
• Offers support pages, live online support and local information
• Information on how the community mental health teams work and the mental health system in Kent and Medway
• Supports the Six Ways to Wellbeing and has local suggestions to support these - Connect, Be Active, Keep Learning, Take Notice, Give, and Planet - Care
• Employment , money and debt advice
• Information about personal budgets and self direct support
• Information on carers groups and service user networks
• Information on PTSD
• Information on Housing help and support

We are always looking to improve our website so if you have any ideas about how we can help let us know. To go to the home page go to www.liveitwell.org.uk or to contact Live It Well email: [email protected]

The Live Well Kent service is there to help people improve their mental and physical health and wellbeing. It is a free service for anyone over 17. Some of the things Live Well Kent can help with are:

Mental health and wellbeing

• Understanding and managing thoughts and emotions
• Achieving personal goals
• Accessing therapies and support groups.

Keeping active and healthy

• Healthy living support eg stopping smoking or cutting down on alcohol
• Dance clubs
• Walking groups and sporting activities.

Meeting people

• Volunteering
• Social enterprises and community projects
• Arts, music and culture groups.

Training and work

• Gaining new skills
• Finding the right job.

Everyday living

• Managing money, including debt and benefits
• Housing support and guidance

Live Well Kent’s aim is to connect people with their communities, ensuring they have access to the widest possible range of support and services to meet their particular needs.

So if you are looking for help and support for yourself or someone you know call on 0800 567 7699 or email [email protected] and they talk you through how we can help you and give the support and advice you need. To go to their website go to: www.livewellkent.org.uk

Live Well Kent is delivered on behalf of Kent County Council and the NHS by two charities, Porchlight and Shaw Trust.

mcch offer an eight-week programme of two hours per week that aims to inform and motivate people with regards to the evidenced-based, recovery-focused aspects of wellbeing that promote resilience. The service runs in Ashford and Dover and Deal.

The eight sessions centre around:

• Where to get help
• Reducing anxiety
• Give
• Connect
• Healthy body, healthy mind
• Take notice
• Keep learning
• Managing stress and developing resilience

mcch use some aspects of Motivational Interviewing and each session includes an opportunity for individuals to set their own goals. In addition to these sessions, there are opportunities to research and take practical steps to meeting their personal goals with support from staff, either in small groups, or on a one-to-one basis. mcch will continue to work with people for a further four weeks after completing the eight sessions, ensuring that people are appropriately signposted to other services and that they know where they can get help and support in the future.

To contact the Ashford service call: 0800 567 7699 or email [email protected]

For the Dover and Deal service: call (and leave a message) on 01304 242558 or email [email protected] or call the Live Well Kent line on 0800 567 7699 or email [email protected]

The Money Advice Service (MARS) are an independent service, set up by government to help people make the most of their money, we give free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

Find free advice, online or on the phone on a wide variety of money matters.

Click here to go to the website, or call 0300 500 5000 they are open 8am - 8pm Monday - Friday and 9 - 1 on Saturday or follow the link: www.moneyadviceservice.org.uk

Find information, advice, online tools and templates on a variety of subjects including:

• Life Stages: Setting up home, having a baby, losing your job, divorce and separation
• Retirement
• Long-term care
• Managing your money better, including: How to review or reduce borrowing & Money saving tips
• Universal Credit and other benefits
• Bank accounts and credit or debit cards
• Scams and identity theft
• Wills and estate planning
• Saving and investing
• Borrowing money
• Debt management
• Homes and mortgages
• Insurance

Take Off are offering one to one peer support. These conversations focus on supporting you to engage more in your community, learn new skills, build capacity and increase independence.

If you need help with starting or maintaining your recovery journey, or want to know what could
genuinely help your wellbeing, talking to a peer could help.

All Take Off peer workers have lived experience of a wide variety of illnesses and have fought to
live meaningful lives, so can offer guidance to suit you.

Please see the poster for more information.

Or contact Take Off via email: [email protected] or the contact form on their website: www.takeoff.works

The Primary Care Community Link Service works alongside your GP practice. It is there to help you find a way through to problems you are facing by building your confidence, helping you to feel more included in your community and help you to address any issues that may be affecting your housing or ability to live as independently as you would like.

Telephone: 0800 567 76 99 (or 0300 365 76 99 from a mobile) or email: [email protected]

To go to their website follow the link: www.porchlight.org.uk

Support and advice is provided in a range areas including:

• Money
• Housing
• Education, training and volunteering
• Community involvement
• Health
• Drugs & Alcohol
• Confidence

Support is completely free and can last for up to 8 weeks. The service is open to adults (18+) living in Kent who feel that their circumstances have affected their mental health and well-being. Speak to your GP and ask them to complete a referral form for you. If you prefer, you can refer yourself by phone or email and they will let your GP know that you have been in touch.

www.porchlight.org.uk

The Prisoners’ Families and Friends Service can provide telephone and email advice and information for prisoners’ friends and relatives.

The Prisoners’ Families and Friends Service can send you a pack of useful information about:

• prison visits
• prison transfers
• home detention curfew (tagging)
• preparing for release,
• where else to get help and more

Their Freephone helpline: 0808 808 3444 the helpline is open Monday – Friday 10am – 5pm or you can email them on: [email protected].

They also have a wide range of factsheets online that you can access here: www.pffs.org.uk/faqs

To find out more about the work that they do and how to access help go to their website here: www.pffs.org.uk

Kent Probation is a statutory criminal justice agency with more than 100 years of experience of working with offenders on community orders and licences. The Probation Service aims to protect the public and reduce re-offending by delivering the orders of the courts and by helping offenders to reform their lives.

• Specific monitoring of offenders within the community
• Work with individuals to address the underlying causes of their offending
• Working with offenders on community services to reduce reoffending

Telephone: 03000 473000

To find out more go to the Kent & Medway Probation website click here: ksscrc.co.uk

Prospects is Porchlight’s Mental Health Supported Housing project in Dover. Prospect offers the facility to accommodate seven people for the duration of their tenancy (up to two years). Prospect is staffed 9-5 Monday to Friday by two Mental Health Support and Resettlement Workers who are based on site at the well being and sensory centre. Each flat is a one bedroomed self contained unit with residents having their own bedroom, lounge, kitchen and bathroom.

Prospect aims to promote independence for eventual move-on into permanent accommodation. Each resident is assigned a keyworker , offering support in areas of social inclusion, signposting, employment, housing, budgeting, education, voluntary work, and emotional and mental well being, whilst liaising closely with the Community Mental Health team.

Referrals for Prospects are required to be submitted via the mental health team, and applicants must have a designated mental health professional in place. Please telephone 01304 205809 for all enquiries relating to Prospects

To find out more go to: www.porchlight.org.uk

The Rainbow Centre Folkestone provide a range of help and support to people in crisis or needing extra help as well as investing in children’s early years’ development.

• Crisis drop in Monday to Friday 10am to 1pm – providing support to those who are homeless, vulnerably housed and individuals who have had benefits sanctioned
• Washing facilities at the Centre, i.e. Shower, spin dryer and washing machine for homeless to use
• Working in collaboration with other local agencies at the Rainbow Centre to offer support and help with accommodation, floating support referrals
• Foodstop service - Mobile soup kitchen 3 times a week for the homeless
• Winter shelter provides beds for homeless in local churches from December through to February
• Support for parents including two Pre-schools for 2 – 5 year olds in Folkestone
• Contact centre – supported contact for parents fortnightly

Contact: Richard Bellamy (manager), address: Cornerstone, 69 Sandgate Road, Folkestone, Kent, CT20 2AF. To see the location of this service on a map click here.

Telephone: 01303 850733 or email: [email protected]

For their website follow the link: www.folkestonerainbowcentre.org.uk

Ross Care Ltd operate in the Shepway, Dover/Deal, Canterbury and Ashford areas. Support can be a one-off, as needed or on a regular basis.

• Assistance with day to day living.
• Provide companionship and support for new situations
• Offer breaks for carers
• Emotional support
• Use of wheelchair accessible vehicle for trips out.

Contact Ross Butcher: Ross Care Ltd, 28 Greenbanks, Lyminge, Folkestone. Kent. CT18 8HG. to see this location on a google map click here.

07967342226/07725112731 or email [email protected]

The Salvation Army work with people who are vulnerable and marginalised they offer practical help, unconditional assistance and support.

Deal: Contacts: Kook Hwan Rho and Hean Suk Choi, The Salvation Army Deal Corps, West Street, Deal, Kent CT14 6AZ
Tel: 01304 375 398 or to go to their website http://www.dealsalvationarmy.org

Dover: The Salvation Army, Dover Outreach Centre, 30 Harbour View Road
Dover, CT17 0NZ. To see the location of this service on a map click here.
Telephone: 01304 240343 or email: [email protected]

Folkestone: Contacts: Linda Richards (Community Care Manager), Captains Matthew and Lynne Clifton address: 75-77, Canterbury Road, Folkestone. To see the location of this service on a map click here.

Telephone: 01303 250090 or email: [email protected]

• Breakfast club
• Winter night shelter, Dec-Feb
• Support with rehousing
• A shop selling donated furniture
• Work with prisoners and their families
• Mother and toddler playgroups, Mon-Fri
• Health groups – men’s health, blood pressure, healthy eating, money management
• Food parcels, blankets, sleeping bags to those in need
• Lunch club on Thursdays
• Women’s groups for the over-60s

housing, homeless, breakfast club, winter shelter, prisoners, food, women’s group, mens health, family, pre school, debt help, prisoners, carers,

Sanctuary Supported Living offer housing related floating support, which is a free service, funded by Commissioned Services at Kent County Council and the support can last up to 1 year. The service is available to anyone aged 16 and over in Kent who has a housing related issue and is: Homeless, a council or private tenant, staying with friends or family or a homeowner.

They can help clients to:

• find somewhere to live
• sustain tenancies
• maximise income
• manage bills and debts
• find education/employment/training
• develop independent living skills

For more information click on the relevant link below:

• Floating Support
• Floating Support - East Kent
• Floating Support - West Kent
• Young People - East Kent
• Young People - West Kent

• Dolphin Lodge Hythe
• Nelson House
• St Johns Church Road Folkestone

For more information call: 01905 335730 or email: [email protected] or you can go to their website by following the link: www.sanctuary-supported-living.co.uk

Shelter helps millions of people every year struggling with bad housing or homelessness. They provide free information and advocacy to people in housing need.

24 Housing support, help and advice 0808 8004444

• Visit the Get Advice section for help online
• Phone or visit a Shelter advice centre near you
• To go to their website click here
• Provides advice and support on all aspects of housing
• Legal advice on eviction, emergencies, homelessness
• Will offer support and advice for housing in cases of family break-up, domestic violence and homeless young people

http://england.shelter.org.uk

Shepway Community Mental Health Team (CMHT) provide services to adults people living in the community who are experiencing mental health problems.

Address: Royal Ash Eaton, Radnor Park Avenue, Folkestone, Kent CT19 5HL. To see the location of this service on a map click here.

Telephone: 01303 227510 Fax: 01303 225712

For their website click here, to find out more about Community Mental Health Teams click here.

• Referrals to the CMHTs are usually made directly through a GP
• The intake element of a CMHT acts as a single point of access for all referrals to mental health services that we provide.
• If you are referred to a team they will assess you, signpost and offer short-term treatment as close as possible to your home.

www.kmpt.nhs.uk

Shepway District Council provides a range of services for their residents and businesses. Find out about local activities, leisure centres, groups, housing advice and more.

• Local Authority
• Information on housing, benefits
• One Stop Services : The Civic Centre
  Mon, Tues, Thurs, Fri: 08.30-17.00, Wed: 09.30-17.00
  Magpies, Church Approach , New Romney: Tues, Fri: 09.00-12.30

1. The Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY. To see the location of this service on a map click here.
2. Shepway District Council Homeless Persons Unit (HPU) Coast and Countryside housing Services, Shepway Housing Centre, 3-5 Shorncliffe Rd, Folkestone, CT20 2SQ. To see the location of this service on a map click here.
3. Shepway Independent Mediation Service (neighbour disputes) 01303 227296

Telephone No’s: Main: 01303 853000 Housing: 01303 853700 Revenues and benefits: 01303 853555

Out of Hours Emergencies: 01303 221888

For their website follow the link: www.shepway.gov.uk

Shepway Volunteer Centre helps people find a volunteering role which matches their skills, experience and circumstances.

United Reformed Church, Castle Hill Avenue, Folkestone, CT20 2QL. To see the location of this service on a google map click here.

Telephone: 01303 259007 or email: [email protected]. To go to their web page follow the link: www.volunteershepway.co.uk

Social care services help people who are in need of support due to illness, disability, old age or poverty. Social care services are available to everyone, regardless of background. However, social care is subject to rules about your needs and ability. Services can also support the families or carers of people who receive social care.

Services include:

• Support in your own home - helping you live independently in your own home.
• Your options if living in your own home is no longer possible.
• Paying for care & how much your care costs and how to pay for it.
• Caring for other people - help and support for those who regularly care for another person in Kent.
• Disability - services for people in Kent with a disability.
• How to get social care help
• Children in care and looked after children in Kent.
• Adoption and fostering

To find out more or follow the link: www.kent.gov.uk

St Giles Trust aims to help break the cycle of prison, crime and disadvantage and create safer communities by supporting people to change their lives. Their services put reformed ex-offenders at the heart of the solution, training them to use their skills and first-hand experience to help others through peer-led support. Around one-third of our staff are ex-offenders who now support others.

Skills and employment services for ex offenders includes:

• On the job training,
• regular monitoring and supervision,
• professional training in a range of areas,
• a one-to-one session with a specialist in disclosure,
• involvement in our Peer Advisor User Group,
• access to employment opportunities and support to move into paid employment
• Work with prisoners towards rehabilitation and support
• Youth offenders and those at list of offending, support and projects
• Supports prisoners in prison and on release towards work and independence
• Support for children and families of offenders

Telephone: 0207 703 7000 or email: [email protected]

To go to their website follow the link: www.stgilestrust.org.uk

The Shaw Trust deliver services for people at disadvantage so they may gain life and employability skills in order to live more independently, secure sustainable employment and actively contribute to family and community life.

• Employment services for disabled and disadvantaged people
• Social care in partnership with public sector organisations

Address: 7 The Old High Street, Folkestone, Kent CT20 1RJ. To see the location of this service on a map click here.

Telephone: 01303 211394. For their website follow the link: www.shaw-trust.org.uk

TheSite.org is an online guide to life for 16-25 year olds in the UK. It provides non-judgmental support and information on everything from sex and stress to debt and drugs.

Straight-talking emotional support is available 24 hours a day. There are options for:

• Chatting about anything on moderated discussion boards and live chat rooms
• Browsing over 2000 articles and videos full of trustworthy facts
• Reading about the experiences of other young people in the True Life section
• Asking questions about friends, dating, love or family life to trained advisors – free and confidential

They have information and advice on:

• Sex & Relationships
• Your Body
• Mental Health
• Drink & Drugs
• Housing
• Money
• Work & Study
• Crime & Safety
• Travel & Lifestyle

www.thesite.org

Unlock is a charity that provides information, advice, training and advocacy, dealing with the ongoing effects of criminal convictions.

Unlock provides:

• Information advice and support through their Information Hub, Disclosure Calculator, Online Forum and Online Magazine
• Provide help and support for people with convictions through their Helpline
• They recruit and train people with convictions as volunteers to help support the information and advice we provide
• They run training courses on criminal record disclosure for those that help people with convictions
• They support employers who are handling criminal record information

So if you need help and support following a spell in prison Unlock could help you.

For more information and advice go to: www.unlock.org.uk