The NHS has launched a new service to help people in Kent and Medway to understand where they should go for treatment, especially when they need health care in a hurry or late at night or weekends.

The Health Help Now web app can be found online at http://www.healthhelpnow-nhs.net/ and is free to everyone who lives and works in Kent and Medway. It functions like a mobile phone app and helps people check their symptoms and find the best place for treatment – showing which services near them are open. It will help people to know when to go to A&E, and when not to.

It breaks down symptoms by age –baby, child, teenager, adult and older adult. This is to make it easier for people to find the right treatment for them. Health Help Now also offers advice – such as where to buy children’s medication when pharmacies are closed - and links to other useful websites.

The web app will initially be available via the website www.healthhelpnow-nhs.net and can be saved to your phone, tablet or computer for easy use. It will be launched as a free mobile phone app in 2014. Anyone who doesn’t have internet access is advised to dial NHS 111 for urgent healthcare advice 24 hours a day.

To find out more go to the website: http://www.healthhelpnow-nhs.net/