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Crisis Resolution Home Treatment Teams Kent and Medway

The Crisis Resolution Home Treatment Team (CRHTT) is a service set up to respond to and support adults who are experiencing a severe mental health problem which could otherwise lead to an inpatient admission to a psychiatric hospital.

If you are hearing or seeing things that others don’t, experiencing extreme mood swings or mistaken beliefs (such as someone is trying to harm you), self harming or in serious mental distress or you need to speak to someone now click here to find out how to access 24 hour support and help.

Kent and Medway Crisis Resolution Home Treatment Teams

The Crisis Resolution Home Treatment Team (CRHTT) is a service set up to respond to and support adults who are experiencing a severe mental health problem which could otherwise lead to an inpatient admission to a psychiatric hospital. The main aims of the CRHTT is to help you manage and resolve your crisis through assessment and treatment in your home environment as an alternative to going into hospital. They also support people being discharged from psychiatric hospital, enabling them to continue recovery at home.

The CRHTT will work with the person experiencing issues and also their family and carers to provide intensive support in improving mental health. They also link into other services and can review current medication and help with other relevant social issues.

If you are under the CRHTT, the service is there 24 hours a day 7 days a week.

The CRHTT is made up of Psychiatrists, Psychiatric Nurses, Pharmacists, Social Workers, Occupational Therapists and Support Workers, all of whom work together to resolve the mental health crisis. They also link in with key workers and the local Community Mental Health Team (CMHT) and will stay actively involved to help people through the emergency situation until it is resolved and their input is no longer required.

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Contacting the Crisis Resolution Teams

KMPT have a single point of access telephone number for Crisis teams to contact the single point of access call: 0300 222 0123

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Kent and Medway Social Services Out of Hours Service

Kent County Council and Medway Council also provide an out of hours service that can offer advice, support and help.

The Kent and Medway Out of Hours service is available to anyone who needs advice or assistance so as well as the person in crisis they also support carers, neighbours, friends or anyone needing out of hours support or advice.  You can call them on 24 hours a day on 0845 7626777 (calls are charged at a local rate only).

There is also a minicom textphone service available for deaf, hard of hearing and speech impaired people on 01233 898504

What happens if I call the Social Services Out of Hours Service?

All calls will be handled by a trained customer service advisor who will ask for brief details and information. These details will be passed on to a trained Duty Screening Officer or Duty Social Worker who will contact you back as soon as possible – calls should be retuned within 30 minutes. If you are calling from a public call box please let the Customer Service Advisor know.

The Duty Screening Officer or Duty Social Worker may give information and advice over the phone.  If they are unable to resolve the issue then they can offer more help or come out and visit.

 

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